Cloud Optimisation Cloud management expertise for maximum cloud value Are you maximising innovation, value and potential of the cloud?Our cloud managed services provide cloud production operations with off-site services and local support for routine tasks while driving continuous service improvements related to managing client systems and infrastructure. We define service levels that are appropriate to support your business objectives while balancing costs.With our cloud managed services, you will have a harmonised, transparent, secure, and optimised service with full accountability. We leverage common processes and procedures that integrate well with Protiviti’s end-to-end managed services capabilities including security, IoT, and other emerging technologies. Our approach provides predictability and quality across multiple areas of managed technology. We can customise the managed services to your current needs and processes. Our approach provides predictability and quality across multiple areas of managed technology How we help Pro Briefcase Operations Assessment Analysis is key to gaining insight and efficiency. We review your environment to document key components and current state against leading security, governance, performance, change management, and optimisation practices. Pro Building office Transition and Build With the assessment results in hand, we’ll define the processes, roles, escalation paths, and accelerators that will enable service delivery. We define SLAs and identify process dependencies and inputs. Pro Document Files Operationalise/Run We onboard team members, grant access, and refresh documented SOPs and job aids for your custom environment. We activate our baseline metrics and service measurement processes. Active managed service operations monitor and deliver all services. Pro Document Stack Continuous Improvement We identify emerging technologies (AI/ML and automation) and ITSM practices to further accelerate service delivery. Through regular reviews of processes and systems, we explore opportunities to improve the value of our services and optimise your cloud environment. Relieve burdens on operational resources and optimise cloud spend Our approach Protiviti’s cloud optimisation services are flexible enough to tailor a blended delivery model of fully managed services and Subject Matter Experts as needed. Our services can relieve burdens on limited operational resources while optimising cloud spend. We’re accountable for driving strategic collaboration with you to deliver high-quality operations, performance, and efficiency in achieving your business goals. Relieve burdens on operational resources and optimise cloud spend Key partners We believe our partnerships play a key role in driving collective success for our customers. Therefore, we partner with the largest cloud service providers and use leading cloud tools to support your technology modernisation journey. Our professionals are digitally native with extensive skills and experience and stay up to date in cloud technologies. Collectively, this combination of expertise and partnerships enables us to better understand your business challenges and provide integrated, holistic solutions that support your goals and deliver value through our complementary strengths. Leadership David Kissane David is a managing director and Protiviti’s Asia-Pacific technology solution lead. His primary focus is driving the growth and implementation of our cloud services across the globe.David has over 22 years’ experience across a variety of industries and senior IT ... Learn More Featured insights INSIGHTS PAPER Technology-modernisation projects must define and deliver tangible value to justify investment Unleash growth with technology modernisation. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively. BLOGS Thinking beyond the 7Rs of cloud migration In a recent blog, we introduced the drivers for cloud migration, the strategies and the most common types of cloud migrations available to organisations. Today, we take a closer look at what drives a successful cloud migration and think beyond the... BLOGS A fresh take on cloud transformation Cloud transformationis a process of moving applications, data and infrastructure to the cloud. Such simple definitions lack any sense of the business drivers or anticipated benefits that transformation strategies ought to encompass. After... BLOGS How to Build Effective FinOps Capabilities in Cloud Financial operations (FinOps) professionals around the world are generally unflappable, and they need to be. Moving finances tocloud, essentially transferring the spend from CapEx to OpEx, is proving to be a struggle. Organisations are seeing... Previous Article Pagination Next Article Frequently Asked Questions What are cloud managed services? + Cloud managed services involve outsourcing the management, monitoring, and optimisation of cloud infrastructure and applications to a third-party provider. These services ensure that businesses maintain high performance, robust security, cost efficiency, and continuous improvement in their cloud operations. Cloud managed services providers in Australia offer harmonised and secure services, integrating with end-to-end managed capabilities, including security and emerging technologies like IoT. Why do businesses need cloud managed services? + Businesses leverage cloud managed services to reduce operational complexities, enhance security, and optimise cloud expenditures. By partnering with providers such as Protiviti Australia, organisations can focus on innovation and strategic initiatives, while ensuring compliance with local regulations like the Privacy Act 1988, APRA's CPS 234 and CPS 230. Protiviti's approach includes defining service levels aligned with business objectives and integrating emerging technologies to drive continuous service improvements. What are the benefits of using a cloud managed services provider in Australia? + Engaging a cloud managed services provider in Australia help businesses reduce costs, enhance security and ensure compliance. With 24/7 monitoring and support, companies can prevent downtime and optimise performance. Additionally, businesses gain access to cloud experts and best practices, enabling efficient scaling and improved reliability. Can cloud managed services help with cloud migration? + Many cloud managed services providers in Australia, including Protiviti, offer comprehensive cloud migration services. These encompass strategic planning, execution, and post-migration optimisation to ensure a seamless transition. Protiviti's approach includes assessing the current environment, defining processes, and leveraging emerging technologies to accelerate service delivery. What should Australian organisations look for in a cloud managed services provider? + When choosing a cloud managed services provider in Australia, consider the following:Local presence and support: Ensure the provider offers local support and understands the Australian market.Compliance expertise: Experience with Australian regulatory frameworks, including APRA's CPS 234 and CPS 230 for financial services institutions. Partnerships with major cloud platforms: Affiliations with providers like IBM, Apptio, AWS, Azure, SAP, Oracle and Google Cloud.Customised solutions: Ability to tailor services to specific industry needs and business objectives. Proven track record: Demonstrated success in delivering cloud managed services across various sectors.
