Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Flash Report July 26, 2023 PCAOB Issues Staff Update and Preview of 2022 Inspection Observations Discover PCAOB's 2022 Inspection Observations & tech-auditing trends. Crucial insights for SEC registrants & audit committees. Read the full report here. Newsletter October 13, 2022 The ESG Debate: Where Does Your Company Stand? A University of Oxford and Protiviti global survey reports that North American companies are less committed to ESG than their counterparts in Europe and the Asia-Pacific region. The questions are why this disparity exists, and where does your organisation stand? The Oxford and Protiviti survey findings suggest that North American companies may be underrating the importance of external… Whitepaper August 13, 2024 Sustainability regulation: ESG disclosures and demand for accountability set the tone for the future In recent years, increasing pressures from a variety of stakeholders have combined to drive companies toward more sustainable practices in their business operations and greater transparency. The real game-changer, however, has been the proliferation of recent global environmental, social and governance (ESG) reporting regulations, which require a level of reporting far above the voluntary… Flash Report November 15, 2022 Biden Doubles Down at COP27 Last Friday at the 2022 United Nations Climate Change Conference, or Conference of the Parties of the UNFCCC (more commonly referred to as COP27), in Egypt, United States President Joe Biden asserted that global warming posed an existential threat to the planet and promised his country would meet its targets for fighting it. In his speech, he said, “The climate… Blogs October 14, 2024 The Hidden Costs of an ERP Transformation As a leader about to undertake an ERP transformation, it is important to remember that these projects rarely go as planned. Like a house remodel, there will be hidden costs to be addressed throughout the implementation. Whether it be that design tastes (requirements) change, the costs unexpectedly increase or an unexpected labor shortage that increases the timeline, it is important to learn… Infographic November 18, 2022 Infographic: Finance Trends for Technology, Media and Telecommunication Whether migrating to cloud-based applications or enhancing data security and privacy or managing workforce disruptions, chief financial officers at technology, media and telecommunications (TMT) organisations are resetting priorities and reimagining their long-term roles. Below are some of the key takeaways from the TMT results of Protiviti's latest Global Finance Trends Survey. Read full survey… Newsletter May 16, 2022 Three Keys for CEOs: Relevance, Culture and Alignment A recent Protiviti global survey indicates varying views across different executive groups about the overall risk environment. CEOs rate the relative riskiness of the business environment higher for 2022 than anyone else, jumping from the lowest rating in 2021 to the highest rating in 2022. Also, the number of risks that CEOs noted would have a “significant impact on their business”… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.” The business model is akin to a finely tuned machine requiring the… Podcast March 9, 2022 PODCAST | Benchmarking Quantum Computers with Super.tech Quantum volume. Algorithmic qubits. Qubit counts in general. What do they really tell us about the usability and power of a quantum computer? As we learned from classical computing, only benchmark software can really compare how systems perform different tasks. Super.tech is back to discuss their SupermarQ benchmark suite that gives us real performance data for quantum hardware. Guests: … Load More
