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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Podcast

    February 8, 2023
    Will quantum computers be able to crack RSA this decade? Maybe. But figuring out that exact date is not what you and your organisation should be worried about. A memorandum issued by the White House reveals when the quantum computing apocalypse will begin as far as information security boots on the ground are concerned. Join Host Konstantinos Karagiannis for a deep dive into the NSM-10 memo and…
  • Whitepaper

    April 4, 2021
    By Mark Burgess, Managing Director, Risk and Compliance, and Layla Shakkour, Manager, Risk and Compliance With increasing attention on the potential negative impacts of buy-now-pay-later (BNPL) services, Australia may soon need to decide at what point BNPL providers will be regarded as credit providers under the law, and effectively regulated as such.
  • Client Story

    April 22, 2020
    Globalisation and the internet in recent history have generated any number of benefits for corporations, professionals and job seekers by allowing them to seek collaboration and expansion opportunities in new markets. But this virtual free flow of commerce and cooperation can abruptly hit a dead end at the door of regulators with purview over certain countries or jurisdictions, halting businesses…
  • Client Story

    January 2, 2020
    According to the 2018 Census Bureau, 12.8% of the U.S. population has some type of disability. Included in that statistic are those who have impairments that impact accessibility of online websites, applications and documents.These impairments include:Difficulty lifting or grasping, which can impact use of a mouse or keyboardCognitive, mental or emotional impairmentVision impairment (…
  • Podcast

    June 12, 2024
    When Richard Feynman proposed the idea of a quantum simulator or computer in 1981, he was frustrated by the limitations of classical systems. He logically suggested that if we live in a quantum world, we need a quantum device to simulate all the interactions of particles that make up reality. An excellent example of such a transistor-choking calculation is the quantum many-body problem. Have…
  • Flash Report

    March 9, 2023
    The White House recently released a comprehensive national cybersecurity strategy that is sure to have a major impact on government agencies as well as private businesses. The Biden-Harris Administration has been percolating a comprehensive cybersecurity strategy for some time and in early March released the aptly named “National Cybersecurity Strategy.” The 35-page document was created to help…
  • Blogs

    January 13, 2023
    This blog post was authored by Mike Ortlieb, Director, Security and Privacy and Chris Porter, Associate Director, Security and Privacy on The Technology Insights Blog. Threat actors are an ever-evolving species. Portrayed in popular advertising as guys dressed in black, probably sporting a ski mask, the harsh reality is that these bad actors are everywhere and are getting more creative…
  • Podcast

    January 16, 2025
    In this episode, Jo Shoppee, head of operational risk, technology, at ANZ Bank, shares her unexpected journey into risk management, from working as a teller at ANZ to becoming a technology risk specialist. Jo discusses the challenges of balancing career and family, advocating for part-time roles for senior leaders, and emphasises the importance of compassion and understanding in risk management,…
  • Whitepaper

    September 22, 2021
    Covid-19, the economy, racial equity and climate. These are what the Biden-Harris transition team initially identified as the priorities of its administration. Since President Biden took office, other pressing issues such as immigration, cyber defense, and the U.S.’s exit from Afghanistan have been added to the list. The financial services industry wasn’t expected to, and does not, make the…
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