Insight Search

Sort by:
  • Client Story

    January 31, 2022
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide…
  • Whitepaper

    May 23, 2023
    The Personal Data Protection (PDP) Law of the Kingdom of Saudi Arabia was implemented on 16 September 2021, supported by Executive Orders, which provide detailed guidelines and standards for companies to achieve compliance with the Law. The document describes the core elements and scope of the PDP Law, its impact on violations and the way forward for companies to comply with the regulations.
  • Newsletter

    January 8, 2025
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernisation is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognising a need…
  • Client Story

    April 19, 2024
    Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. 
  • Client Story

    March 11, 2024
    Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management…
  • Newsletter

    February 17, 2025
    Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view…
  • Client Story

    September 13, 2023
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Client Story

    November 25, 2024
    A prominent glass manufacturing company in India was found to be facing numerous setbacks in the understanding and management of New Product Development (NPD) processes. Though the firm is engaged in sales of its products beyond 50 nations, it found it very hard to control inefficiencies, very long cycles, and poor intra-departmental relations. The company’s manual NPD approach was no longer…
  • Whitepaper

    October 21, 2024
    The banking and financial services industry faces an ongoing challenge with customer attrition, which can significantly impact revenue and profitability. Our latest whitepaper explores how commercial banks can use data science and machine learning to predict and prevent customer attrition, offering a comprehensive analytical framework to identify early warning signs of churn and implement…
Loading...