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  • Client Story

    November 25, 2024
    A prominent glass manufacturing company in India was found to be facing numerous setbacks in the understanding and management of New Product Development (NPD) processes. Though the firm is engaged in sales of its products beyond 50 nations, it found it very hard to control inefficiencies, very long cycles, and poor intra-departmental relations. The company’s manual NPD approach was no longer…
  • Whitepaper

    May 30, 2023
    Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing…
  • Whitepaper

    November 15, 2024
    The Reserve Bank of India released a circular on “Regulatory Principles for Management of Model Risks in Credit” to all the financial organisations in the country, urging all Financial Institutions which includes Commercial Banks, State Cooperative Banks & Central Cooperative Banks, Non-Banking Financial Companies (including Housing Finance Companies), All-India Financial Institution to…
  • Whitepaper

    October 21, 2024
    The AI-Driven Collections Strategy for Unsecured Lending highlights how financial institutions can leverage Artificial Intelligence (AI) and Machine Learning (ML) to enhance their collection strategies. With unsecured lending portfolios like credit cards and personal loans facing increasing delinquency rates, adopting AI solutions helps reduce costs, improve recovery rates, and streamline…
  • Newsletter

    January 12, 2023
    The global survey of C-level executives and directors, focused on macroeconomic, strategic and operational risks, highlights the influence of the economy, people and culture issues, supply chain risks, and technology impacts on the 2023 risk landscape. The survey was conducted online in the September — October 2022 time frame to capture perspectives on 38 risks on the minds of business leaders as…
  • Survey

    March 28, 2022
    Survey results from Financial and Non-Financial Services Organizations To better understand how organizations are focusing on their critical businesses in the rapidly changing scenario, managing risks emanating from this pandemic and the safeguards/ alternate measures they are adopting to move on a growth path, we conducted the second edition of the Business Resilience Barometer Survey this year…
  • Whitepaper

    April 24, 2024
    Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory…
  • Whitepaper

    March 31, 2025
    Chief Compliance Officers (“CCOs”) are facing uncertain times due to a combination of factors that challenge the stability and predictability of their operating environments. These factors include geopolitical tensions; rapidly shifting political and regulatory agendas that are resulting in less uniform approaches across the globe; budget and headcount restraints; evolving business models; the…
  • Whitepaper

    April 9, 2025
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…
  • Newsletter

    June 26, 2023
    Sharing information and lessons learned has become increasingly critical for the effective management of cybercrime and related financial crime. This need requires financial institutions to rethink how they have historically managed these risks.
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