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Protiviti Australia’s Director Ruby Chen and Senior Director Rupesh Mahto sit down to talk to Nish Dharmaratne, Managing Director, Global Head of Product (Payments, Liquidity & Digital Solutions) at GTS, Westpac. In this interview, Dharmaratne discusses core payments, new payment solutions, cross-currency payments, corporate commercial cards, merchant acquiring, liquidity solutions, risk,…
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Why technology companies should care about the EU’s Digital Services Act
A new and dramatic approach to regulating big technology firms is coming into force across the European Union. The Digital Services Act (DSA), which the European Council signed into law on September 15, 2022, aims to protect the digital space against the spread of illegal content, particularly on social networks, content…
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Operational resilience – the ability for firms to prevent, adapt, respond to, recover and learn from operational disruptions – is a common concern for clients in Singapore, leading to questions such as: Which management information should firms report against? Or, how can organisations advance testing beyond tabletop scenarios? While the answers often depend on specific contexts, leveraging…
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As a leader about to undertake an ERP transformation, it is important to remember that these projects rarely go as planned. Like a house remodel, there will be hidden costs to be addressed throughout the implementation. Whether it be that design tastes (requirements) change, the costs unexpectedly increase or an unexpected labor shortage that increases the timeline, it is important to learn…
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The pandemic has had a lasting effect on people and the workplace. Seven in 10 business leaders expect the market will be embracing a hybrid work model 10 years out, up from 22% pre-pandemic. What is the board’s role in this transition?
The pandemic has transformed how, where, when and even why we work. It accelerated workplace redesign as offices closed, entire industries were upended and…
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As internal audit functions are challenged to adopt more agile methodologies and provide deeper and more strategic insights, often in real-time or near real-time, audit leaders are looking for enabling technology that will help them meet these new and growing demands.
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As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital Services Act (DSA). Tech firms that do not meet a 45-million-user threshold have to comply with many of the DSA’s provisions beginning February 2024…
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The continuing global challenges and potential existential threat posed by the COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. AI, automation and other rapidly developing digital technologies. Rapid shift to virtual work environments. Changes in the geopolitical landscape. Shifting customer preferences. Volatile unemployment levels. Record low interest…
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Business leaders have realised that, in today’s world, with factors such as rapid advancements in technology, increasing social media presence, an ever-changing customer desire for product flexibility and eager adoption among Generation Z, technology is a key enabler in driving innovation and efficiency. Technology investments have demonstrated and continue to provide tangible and measurable…
