Operational Effectiveness Operationalize and execute solutions to enhance business performance and drive sustainable growth Businesses must strive to streamline processes and leverage technology to achieve effective change management. This includes process improvements for financial processes, integrating risk considerations into performance management activities, addressing new accounting requirements, and cost reductions. Implementing these processes result in improvements to cash flow, control and optimization of costs, and risk management.Protiviti combines proven services and capabilities to enable lasting business transformation with sustained results. From process tweaks to major organizational structure optimization, back office to external reporting, cost reduction to working capital issues, we apply innovation, collaboration, and technology acumen across your company. Our Operational Effectiveness Services We put the right people, processes and systems in place to manage large and complex projects and programs efficiently and effectively, including services and capabilities related to: Pro Briefcase Process Optimization & Automation Identify, review, assign and escalate issues as appropriate. In addition, ensure appropriate documentation of issues and communication of status/resolution. Pro Building office Change Management Lead, manage and enable the organization through the change journey with a structured and systematic approach that addresses people, technology. Pro Document Consent Technology Enablement Understand the organization’s needs and technology requirements to build and implement fit for purpose solutions leveraging industry leading models. Pro Building office Operating Model Design & Execution Balance skill and scale of internal and external talent to align with corporate strategy and optimize resources. Pro Document Folder Organizational Design & Strategy Re-design and transform organizational structure and operating model to enable streamlined and effectively designed roles. Pro Legal Briefcase Project / Program Management Select appropriate tools, resources and people to plan and organize a project to execute on deliverables through a well-managed scope and schedule. Pro Location Globe Customer Experience Deliver exceptional experiences that offer excitement, build trust and drive business growth. Pro Screen System Integration Employee Experience Develop innovative ways for employees to interact and engage with their colleagues and clients, enabling them to do their best work and achieve desired business outcomes. Our Approach Help organizations identify and resolve operational challenges and leverage the latest in technology Business operations require a steady focus on innovation, improvement, and data-driven decision-making in today’s technology-driven world. We help organizations identify and resolve operational challenges and leverage the latest in technology to improve processes and deepen data analytics. Our approach applies the core principals of operational excellence by overlaying people, process, and technology verticals with improvement, information, and innovation. Innovation: Harness collaboration and creativity to identify and resolve operational challenges and provide enhanced services. Improvement: Leverage techniques and tools to reduce people, process, and technology friction. Information: Gather data and draw operational insights to make better-informed decisions. We help organizations scope issues, pilot the approach, and implement strategic changes to generate continuous improvement. Help organizations identify and resolve operational challenges and leverage the latest in technology Leadership David Petrucci David has 30 years of operational improvement and innovation experience working across industry, technology and consulting organizations. His specialty is developing new business and organizational models enabled by the intersection of business & technology. ... Learn More Lucas Manganaro Lucas Manganaro is a Managing Director at Protiviti and leads the Supply Innovation Practice. Throughout his 20+ year career, Lucas has held multiple supply chain and procurement leadership roles focused on transforming business processes and leveraging technology to ... Learn More Jonathan Wyatt Jonathan Wyatt is a Managing Director in London and is responsible for our operations in Europe. Jonathan and has almost 30 years’ experience in Technology & Business consulting, helping organisation transform, embrace the latest technologies, whilst managing ... Learn More Robert Giacobbe Robert Giacobbe is the lead for Protiviti’s Supply Chain Operations & Performance (O&P) team. Robert has a 31-year history of working in supply chain consulting across a mix of strategy, management consulting and technology. He’s worked across functions such as ... Learn More PODCAST Risky Women Podcast | Strategic Risk Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting... PODCAST Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci As manufacturing organizations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David... BLOG Meeting Digital Retail's High Customer Expectations Means Being Clear-Eyed About Weaknesses, Capabilities The big picture: Today’s digital retail consumers have little tolerance for organizations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have... SURVEY 2023 Global Finance Trends Survey Explore Protiviti’s 2023 global finance trends survey with expert opinions, financial forecasts, and financial risk assessments. Download the full report. PODCAST Risky Women Podcast | Talent Management and the Nature of Work Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services. Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for... WHITEPAPER Beyond the Buzzword: Making Supply Chain Agility a Reality Supply chain agility is a strategic urgency and should be backed by formalized tools and processes. The big picture: A persistent focus on cost impedes supply chain resilience and revenue assurance. Many organizations discover their supply chains... BLOG Industry 4.0 Ten Years In: What’s Slowing You Down? Three Ways to Get Back on Track Industry 4.0, also referred to as the fourth industrial revolution, is a convergence of technologies that promises remarkable outcomes, including better use of resources, less nonproductive time and lower overall operating costs. It includes wide... Button Button
