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  • Whitepaper

    April 25, 2022
    Human v. machine: Tackling artificial intelligence risks in financial institutions
    In the novel Tell the Machine Goodnight, Katie Williams tells the story of Pearl, a technician for Apricity Corporation, which has developed a machine that “uses a sophisticated metric, taking into account factors of which we are not consciously aware,” and with 99.7% accuracy, offers recommendations for what will make people happy. Does this narrative provide a glimpse into our future? Will…

  • Whitepaper

    November 18, 2022
    Managing credit risk in a differentiated downturn
    In this issue of the Credit Pulse, we look at credit risk considering the macroeconomic and geopolitical trends likely to shape the financial services industry over the next six months. First, we focus on critical considerations for loan servicers in the post-pandemic era. Then, we discuss risk management practices for non-financial organizations that extend trade credit and institutions that…

  • Podcast Transcript

    March 2, 2021
    Transcript: Risky Women - The Transformation Journey
    Welcome to episode one of our Risky Women Transformation series where Lucy Pearman talks change, innovation and what’s next in the world of governance, risk, and compliance. Listen to the episode on the Risky Women website here. Want To Learn More? Risky Women website Risk Transformation services

  • Whitepaper

    December 12, 2022
    The evolving complexity of financial institution compliance: Top compliance priorities for 2023
    Ask an executive from most any company anywhere across the globe what her biggest concern is for 2023 and she is likely to say “uncertainty” — notably, uncertainty about how geopolitical tensions, national elections and their aftermath, and economic conditions will affect the business as well as uncertainty about the company’s ability to adapt to the post- COVID work environment.

  • Survey

    March 27, 2023
    Industry Experience With Remote Branch Inspections
    Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilise technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote…

  • Whitepaper

    January 29, 2021
    Top-of-Mind Compliance Issues for 2021
    No 2020 “year in review” for us. We’re glad 2020 is over. We’re looking ahead to the issues that will likely shape the compliance agenda for financial services companies in 2021. While we admit, as you will note in the commentary below, that we can’t completely forget about 2020, it’s time to move on and prepare for the challenges ahead. We’ve identified 12 issues, in no particular order, that…

  • Whitepaper

    June 4, 2021
    CFPB Ready for Heightened Enforcement - Top of Mind Compliance Issues for 2021
    The new U.S. administration in Washington is likely to increase its scrutiny of consumer financial products and services. Nowhere is this more evident than at the Consumer Financial Protection Bureau (CFPB), which is uniquely positioned to provide greater regulatory oversight of financial services institutions, increase scrutiny of potentially unfair, deceptive, or abusive acts or practices, and…

  • Podcast

    May 24, 2021
    Podcast | Risky Women - Regulatory Change Transformation: Diane Minunni Callan
    In this episode of our Transformation Series on Risky Women Radio, Protiviti talks with Diane Minunni Callan, Head of Compliance – Enterprise Corporate Office, Regulatory Change & Academy of TD Bank about their ongoing development and enhancement of compliance programmes and regulatory change management processes - from ESG to AI.

  • Whitepaper

    October 26, 2020
    Credit Pulse - October 2020
    COVID Shockwaves and Aftereffects In this issue of the Credit Pulse, we provide a U.S. bank supervisory update, spotlight commercial real estate (CRE) risks and shifting consumer payment priorities, and offer suggested actions related to credit risk modeling that financial institution leaders can take. As COVID-19’s shockwaves continue, credit portfolio managers are finding that an advanced…

  • Whitepaper

    April 28, 2022
    Credit Pulse - Spring 2021
    THE U.S. FINANCIAL SERVICES INDUSTRY CONFRONTS A NEW ENVIRONMENT In this issue of the Credit Pulse, we provide a look at the credit risk implications of the banking and capital markets oversight environment under the Biden administration, highlight post-stimulus commercial and consumer credit risks, and examine the pressing climate change-related risks affecting financial institutions and their…
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